Effective Date: [09-02-2025]
Welcome to Madurai Car Service. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. If you do not agree, please refrain from using our services.
1. Services Offered
Madurai Car Service provides multi-brand car maintenance, repairs, and related services at our service centers in Madurai. Our services include general servicing, engine diagnostics, brake and clutch repairs, battery and electrical services, AC repair, denting/painting, wheel alignment, and insurance claim assistance.
2. Service Appointments & Bookings
🔹 Customers can schedule appointments online, over the phone, or by visiting our service centers.
🔹 Booking confirmation is subject to service availability.
🔹 Customers must provide accurate vehicle details during booking.
3. Payments & Pricing
🔹 Service charges will be communicated before service initiation.
🔹 We accept cash, digital payments, and card payments at our service centers.
🔹 Prices may vary based on vehicle type, service complexity, and spare parts used.
🔹 Any additional repairs required will be communicated for approval before proceeding.
4. Cancellations & Refunds
🔹 Customers can cancel or reschedule their booking with prior notice.
🔹 Refunds (if applicable) will be processed based on the nature of the service and cancellation timing.
🔹 No refunds will be issued for services already rendered.
5. Vehicle Responsibility & Liability
🔹 While we ensure utmost care, Madurai Car Service is not responsible for pre-existing damages, loss of valuables left inside the vehicle, or delays caused by unforeseen circumstances.
🔹 Customers must remove personal belongings before handing over their vehicle.
🔹 We are not liable for third-party damages, accidents, or issues arising after service completion unless proven due to our negligence.
6. Warranty & Spare Parts
🔹 We use genuine spare parts, and warranties are subject to manufacturer terms.
🔹 Warranty claims for parts or services must be reported within the specified period.
7. Insurance & Claim Assistance
🔹 We assist in insurance claim processing, but final approvals depend on the insurer.
🔹 Customers must provide valid insurance details for claim-related services.
8. Customer Conduct
🔹 Customers are expected to behave respectfully with staff and other customers.
🔹 Any misconduct, abuse, or damage caused to our property may result in service refusal.
9. Intellectual Property & Website Usage
🔹 All content on our website (text, images, logos, etc.) is owned by Madurai Car Service and cannot be copied or used without permission.
🔹 Unauthorized attempts to alter, hack, or misuse our website will lead to legal action.
10. Changes to Terms & Conditions
Madurai Car Service reserves the right to update these Terms & Conditions at any time. Updates will be reflected on our website. Continued use of our services implies acceptance of any changes.
11. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Madurai, Tamil Nadu.
12. Contact Us
For any queries or concerns regarding these Terms & Conditions, contact us:
📧 Email: [maduraicarservice@gmail.com]
📞 Phone: [+91-7502898217]
By using our services, you agree to these Terms & Conditions.